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BROADBENT'S SHIPPING POLICIES
All packages will be shipped UPS to a physical address. We cannot ship to P.O. Boxes.
If a product is returned due to an incorrect address, we will promptly notify the customer to obtain correct information and the customer will be billed charges for re-shipping the package. UPS will sometime correct an address or add an apartment or suite number. They will charge us $11.00 for doing this service, so double check to assure your shipping address is complete before ordering. The charge will be past along to the customer, if the address they have provided for us is not complete. Upon request, we will gladly provide you with a copy of this charge.
BROADBENT'S STANDARD DELIVERY CHARGES:
The following charges for shipping, handling and insurance are added to each order.
Order Amount Standard Delivery Charges
$0.00-$19.99 $9.00$20.00-33.99 $10.00
$34.00-$48.99 $12.00
$49.00 -$73.99 $14.00
$74.00-$99.00 $16.00
$100 & UP Approximately 15% of total order
Add $1.50 to the above rates or 16% of order over $100 when shipping to MT,WY, UT, AZ, NV, ID, WA, Or, and CA.
BROADBENT'S DELIVERY AREAS:
Broadbent's ships UPS Ground to the continental United States. You may request Next Day Air, Second Day Air or Three Day Select to guarantee arrival dates. Any items indicated as Perishable will automatically be shipped Second Day Air if the shipping address is outside our two-day shipping range. See Time in Transit Map below or Call for Details at 800-841-2202.
When will your package ship? We ship every Monday-Wednesday. Shipments may be held until the following Monday to be shipped. This allows packages to be on the move everyday in transit. This avoids the packages sitting in hot warehouses or trucks during the weekends. If your package can ship on a Tuesday or Wednesday and arrive before the weekend, it will ship if not it will be held until the following Monday. See the Time in Transit Map below.
Alaska and Hawaii will be shipped one of three methods. Through UPS they will go Second day air. They may also be shipped U.S. Parcel Post or U.S. Priority Mail. Please call at 800-841-2202 to obtain rates and time frames for delivery. If you place an order going to Alaska or Hawaii, they will not be shipped until you have confirmed shipping methods, due to various cost ranges. You may call at 800-841-2202.
SPECIAL SUMMER SHIPPING CHARGES
Select items, especially items containing Sausage may require 3-Day Select Shipping charges during June-August.To determine if this applies to you, view the Time in Transit Map below. If you live in the red color on this map, you will need to select the three day shipping option at the checkout portion of the site when purchasing these select items. To avoid the additional shipping charges,you may want to purchase a gift pack and simply leave out the sausage or substitute another item in it's place. To do this please contact us at 800-841-2202, we will be happy to assist you.
SPECIAL DELIVERY INSTRUCTIONS:
You may enter special delivery instructions on the special instructions line at the check-out portion of the order. These instructions could include the date you would like for the package to be delivered; which door to leave a package, should you be away from home when the package is delivered; or to leave the package only if someone is at home. You may also include special messages for gifts such as Happy Birthday or Merry Christmas. on this line.
If you would like to ship the package to a different address other than where you are ordering from, simple enter that address in the Ship-to section of the order form. If you would like to send packages to several different people, simple place an order for each address you would like to ship-to.
TRANSIT SHIPPING TIME
The following is a map showing package Transit Shipping Time. This time equals the number of days it will take for your package to arrive after leaving our facility. (Example: If you are in a two range and your package ships on Monday, it should arrive to you on Wednesday.)
PRIVACY POLICY STATEMENT
This is the web site of Broadbent B & B Foods.
Broadbent's Privacy Policy
We respect your privacy! Broadbent's pledges to protect your privacy. Your information will be used to provide you, our valued customer, with our mail-order catalogs, email specials and products you purchase. Occassionally we make our customer list available to carefully screened firms offering products that might be of interest to you. If you prefer not to receive such mailings, please call 1-800-841-2202 and ask to be put on the no rent list. Anytime you receive unwanted information, simply email:order@broadbenthams.com or call at 800-841-2202. We will be glad to remove you from these lists.
You are safe on our website . Our site is secure. The lock and key will appear on the checkout portion to assure the site is secure. We also use industry-standard encryption technologies when transferring and receiving data from our site.
Mailing Address:Broadbent B & B Foods
257 Mary Blue Road
Kuttawa, KY 42055 We can be reached via e-mail at : order@broadbenthams.com
or you can reach us by telephone at 800-841-2202
More Details:
For each visitor to our Web page, our Web server automatically recognizes the consumer's domain name and e-mail address (where possible).
We collect the domain name and e-mail address (where possible) of visitors to our Web page, aggregate information on what pages consumers access or visit, user-specific information on what pages consumers access or visit, name and address, telephone number, payment information (e.g., credit card number and billing address).
The information we collect is shared with other reputable organizations to help them contact consumers for marketing purposes, disclosed when legally required to do so, at the request of governmental authorities conducting an investigation, to verify or enforce compliance with the policies governing our Website and applicable laws or to protect against misuse or unauthorized use of our Website.
With respect to cookies: We use cookies to store visitors preferences, record session information, such as items that consumers add to their shopping cart, record user-specific information on what pages users access or visit, record past activity at a site in order to provide better service when visitors return to our site .
If you do not want to receive e-mail from us in the future, please let us know by sending us e-mail at the above address, or calling us at the above telephone number.
From time to time, we make our customer e-mail list available to other reputable organizations whose products or services we think you might find interesting. If you do not want us to share your e-mail address with other companies or organizations, please let us know by calling us at the number provided above, e-mailing us at the above address.
If you supply us with your postal address on-line you may receive periodic mailings from us with information on new products and services or upcoming events. If you do not wish to receive such mailings, please let us know by calling us at the number provided above, e-mailing us at the above address.
You may receive mailings from other reputable companies. You can, however, have your name put on our do-not-share list by calling us at the number provided above, e-mailing us at the above address.Please provide us with your exact name and address. We will be sure your name is removed from the list we share with other organizations
Persons who supply us with their telephone numbers on-line may receive telephone contact from us with information regarding new products and services or upcoming events. If you do not wish to receive such telephone calls, please let us know by sending us e-mail at the above address, calling us at the above telephone number.
Please provide us with your name and phone number. We will be sure your name is removed from the list we share with other organizationsWith respect to Ad Servers: To try and bring you offers that are of interest to you, we have relationships with other companies that we allow to place ads on our Web pages. As a result of your visit to our site, ad server companies may collect information such as your domain type, your IP address and clickstream information.
From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will post the policy changes to our Web site to notify you of these changes and provide you with the ability to opt out of these new uses. If you are concerned about how your information is used, you should check back at our Web site periodically.
Customers may prevent their information from being used for purposes other than those for which it was originally collected by e-mailing us at the above address, calling us at the above telephone number.Upon request we provide site visitors with access to unique identifier information (e.g., customer number or password) that we maintain about them, transaction information (e.g., dates on which customers made purchases, amounts and types of purchases) that we maintain about them, contact information (e.g., name, address, phone number) that we maintain about them .
Consumers can access this information through e-mail at the above address, or write to us at the above address. Consumers can have this information corrected by sending us e-mail at the above address, calling us at the above telephone number.With respect to security: When we transfer and receive certain types of sensitive information such as financial information, we redirect visitors to a secure server that has an SSL certificate using at least 128-bit encryption. We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our site.
If you feel that this site is not following its stated information policy, you may contact us at the above addresses or phone number.
