Help-Order/Shipping Info

Broadbent's accepts the following methods of payment:  

Broadbent Quick and Easy Ordering Instructions for Dry Cured Ham, Country Bacon and Kentucky Smoked Breakfast Sausage

 

BROADBENT'S SHIPPING POLICIES

All packages will be shipped UPS to a physical address in the contintential United States. We cannot ship to P.O. Boxes. Packages shipping to Alaska and Hawaii will be shipped through the United States Postal System and will need the appropriate address for that shipment method. For additional information for Alaska and Hawaii, please see "Broadbent Delivery Areas:" below.

If a product is returned due to an incorrect address, we will promptly notify the customer to obtain correct information and the customer will be billed charges for re-shipping the package. UPS will sometime correct an address or add an apartment or suite number. They will charge us $12.00 for doing this service, so double check to assure your shipping address is complete before ordering. The charge will be passed along to the customer, if the address they have provided for us is not complete. Upon request, we will gladly provide you with a copy of this charge.

BROADBENT'S STANDARD DELIVERY CHARGES:

The following charges for shipping, handling and insurance are added to each order.

Order Amount Standard Delivery Charges

$0.00-$19.99 $10.90
$20.00-33.99 $12.90
$34.00-$48.99 $14.90
$49.00 -$73.99 $15.90
$74.00-$99.00 $17.90
$100 & UP Approximately 16% of total order
Add $3.00 to the above rates or 17% of order over $100 when shipping to MT,WY, UT, AZ, NV, ID, WA, Or, and CA.

 

BROADBENT'S DELIVERY AREAS:

Broadbent's ships UPS Ground to the continental United States. You may request Next Day Air, Second Day Air or Three Day Select to guarantee arrival dates. Any items indicated as Perishable will automatically be shipped Second Day Air if the shipping address is outside our two-day shipping range. See Time in Transit Map below or Call for Details at 800-841-2202.

When will your package ship? We ship every Monday-Wednesday. Shipments may be held until the following Monday to be shipped. This allows packages to be on the move everyday in transit. This avoids the packages sitting in hot warehouses or trucks during the weekends. If your package can ship on a Tuesday or Wednesday and arrive before the weekend, it will ship if not it will be held until the following Monday. See the Time in Transit Map below.

Alaska and Hawaii will be shipped through the U.S. Post Office unless you contact us to make other arrangements. If they ship UPS they will go Second day air, and be much more costly. Please call at 800-841-2202 to obtain rates and time frames for delivery.

SPECIAL SUMMER SHIPPING CHARGES

Select items, especially items containing Sausage may require 3-Day Select Shipping charges during June-August.To determine if this applies to you, view the Time in Transit Map below. If you live in the red color on this map, you will need to select the three day shipping option at the checkout portion of the site when purchasing these select items. To avoid the additional shipping charges,you may want to purchase a gift pack and simply leave out the sausage or substitute another item in it's place. To do this please contact us at 800-841-2202, we will be happy to assist you.

SPECIAL DELIVERY INSTRUCTIONS:

You may enter special delivery instructions on the special instructions line at the check-out portion of the order. These instructions could include the date you would like for the package to be delivered; which door to leave a package, should you be away from home when the package is delivered; or to leave the package only if someone is at home. You may also include special messages for gifts such as Happy Birthday or Merry Christmas. on this line.

If you would like to ship the package to a different address other than where you are ordering from, simple enter that address in the Ship-to section of the order form. If you would like to send packages to several different people, simple place an order for each address you would like to ship-to.

TRANSIT SHIPPING TIME

The following is a map showing package Transit Shipping Time. This time equals the number of days it will take for your package to arrive after leaving our facility. (Example: If you are in a two range and your package ships on Monday, it should arrive to you on Wednesday.)

UPS2020Map